Our general warranty period of any product you purchase is 12 months. However,the warranty term differs from one region to another. Our team of engineers would let you know the warranty of the product at the time of installation. We strongly suggest you to immediately obtain the warranty term of the purchased product .
If you encounter any problem in product usage, we suggest you consult the following steps to quickly resolve the problem:
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Screen the problems by self-checking:Please first review the User's Manual included with the Product:The User's Manual provided by Logic Spectra containing a lot of information about product usage. The manual we compose from user's perspective can answer many of your questions. If your manual was lost, you may drop a mail to us for a soft copy of the manual. |
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Visit our FAQ pageIf you encounter a technical problem even after going through the manual, Use our FAQ pageWe have retained all our previous customers' questions in our FAQ(Frequently Asked Questions) page. |
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Seek any technical support by visiting http://support.logicspectra.comIf you encounter a technical problem even after going through the manual and FAQ page, Use the link given aboveTo utilize the above online support page , please use the user details e-mailed to you when you purchased the product. You may post a message about the problem you encounter by logging in.Logic Spectra retains a group of customer service engineers with professional knowledge. Our engineers will try their best to answer your concerning question immediately and can provide you with any necessary resource and service within business hours. |